Active Learning
Figuring out how to use new ideas or things.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Speaking
Talking to others.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Active Listening
Listening to others, not interrupting, and asking good questions.
Coordination
Changing what is done based on other people's actions.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Writing
Writing things for co-workers or customers.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.